The final readiness programme comprised of:
- Two city-wide exercises: one tabletop exercise and one full simulation
- One simulation at each stadium
Some key achievements during this project were:
- Comprehensive Readiness Programme Delivery: Successfully designed and implemented an operational readiness programme tailored to the needs of two distinct organisations, the Supreme Committee for Delivery & Legacy and Q22, despite their differing objectives and responsibilities.
- Enhanced Stakeholder Coordination: Addressed the complexities of the Command, Control, and Communication (C3) structure, ensuring seamless collaboration among a multitude of stakeholders.
- Mitigated Training and Scheduling Challenges: Overcame initial delays in technical training delivery and a compressed timeline of three months, effectively managing scheduling conflicts and overlapping exercises for critical participants.
- Strategic Risk Assessment: Conducted a thorough readiness assessment to identify unmitigated risks and evaluate contingency plans, providing a strong foundation for scenario planning and targeted training.
- Focus on Safety and Incident Resolution: Prioritised safe crowd movement, transport operations, and the role of the Main Operations Centre in incident reporting and resolution.
- Reputation Risk Preparedness: Factored in potential reputational risks associated with controversial tournament press coverage, ensuring robust preparation for reputational crises.
- Practical Training and Testing: Delivered two city-wide exercises, including a tabletop and full simulation, and individual simulations at each stadium, providing valuable hands-on experience to teams and stakeholders.